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Haj Registration

General Information

Registration Information
1.	What is Haj registration process?
	Haj registration process is on an advance registration scheme. Pilgrims can register their intention to perform haj. Each registration will be treated as individual registration or group registration.
2.	What happen to the admin fee, if pilgrims cancel their registration?
	The admin fee is non-refundable. But if the pilgrims or their representative request for refund due to financial problem, decease, bed ridden or chronic illness, they must complete the cancellation and refund form and attached any relevant document e.g death certificate etc. The application is subject to approval by Management.
3.	What is the process for pilgrims who want to perform haj other than Singapore ?
	It is not highly recommended to perform haj other than Singapore if they are holding a Singapore citizenship, as stipulated by Saudi Haj Ministry. But if they have valid reasons such as performing haj with their spouse that stay in the country that they want to perform their haj. E.g Malaysia , India or others, they have to make their own visa arrangements from the country they would depart. Applicant must fulfil the conditions imposed by Lembaga Tabung Haji or the country that he will depart from. Applicant must register with Muis if he wish to perform Haj through Lembaga Tabung Haji, Malaysia or other country.
4.	What is a “Debarment Period”?
	“Debarment Period” is a period of years (at least 10 years) in which the pilgrims cannot perform their haj. This “Debarment Period” is imposed to those pilgrims who have performed their haj before. This is to allow the first timers to perform their haj. Muis will cap repeaters to 10% of the places for any allocated Haj year.
5.	Can a pilgrim who has performed haj register again?
	Pilgrims who have performed their haj can only register again after a 10 years lapse of their last haj.
6.	What if the pilgrims (have not registered or have performed haj) wants to accompany their spouse who have confirmed quota?
	Only applicants who have registered for haj can submit appeal.
7.	Haj Registration
	We regret to inform you that Haj Registration is suspended till further notice. Member of public will be informed on the resumption of Haj Registration in due course. We apologise for the inconvenience caused and seek your patience on this matter. Thank you.
Provisional Offer
1.	What is a “Provisional Offer”?
	“Provisional Offer” is an offer given to pilgrims-to-be to perform their haj earlier than the haj quota year offered at the time of registration. The offer is subject to additional quota granted by the Saudi Haj Authority. Pilgrims-to-be will be informed of their eligibility by post.
2.	Is the Provisional Offer for everyone?
	The offer will be given to all pilgrims-to-be as long as it has not met the quota year of the pilgrims. Eg if the pilgrims’ registered quota year is 1438H and the current haj year is 1436H, they will receive a “Provisional Offer” by post to perform haj on 1436H. However, if they do not want to be considered for haj 1436H, they will remain in haj year 1438H. Once they have reached their quota year (1438H), they will be given “Approval Letter” to perform haj instead.
3.	Is there any penalty if the pilgrims do not take up the Provisional Offer?
	No, there will be no penalty if the pilgrims do not take up the offer. But the pilgrims must inform MUIS if they change their mind after taking up the offer so that their database can be updated accordingly.
4.	How do the pilgrims know the status of their Provisional Offer?
	Muis will call pilgrims and confirm their status. At the same time, arrangement will be made on the collection of the confirmation letters (either to post or to collect personally at Muis Office) Applicants are responsible to update Muis immediately of any change in personal particulars such as address, contact number or next-of-kin. You may contact the Muis' Haj Unit at Tel. No. 6359 1188 /6359 1411 / 6359 1414 or email us at info@muis.gov.sg. Muis will not be responsible if you do not inform us of any change in your personal particulars.

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